Cosmic Remedies by Sia ("Cosmic Remedies by Sia", "we", "us" or "our") respects your privacy and is committed to protecting the personal data and information entrusted to us.
This Privacy Policy explains how we collect, receive, use, process, store, disclose, retain and protect information when you access or use https://cosmicremediesbysia.com and when you purchase or use our astrology reports, astrology related analysis, personalised astrology services, remedies, digital products, consultations, question and answer services and other related services made available through the Website (collectively, the "Services").
This Privacy Policy is intended to provide transparency regarding our data practices and is framed with reference to applicable Indian laws relating to privacy and data protection, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Digital Personal Data Protection Rules, 2025 ("DPDP Rules"), to the extent applicable and in force from time to time, and other applicable laws and regulations.
The DPDP Act establishes, among other things, obligations relating to notice, consent, security safeguards, breach management, retention, and rights of Data Principals.
By accessing or using the Website or submitting personal data to us, you acknowledge that you have been provided with this Privacy Policy. Where consent is required, we will seek such consent through an appropriate affirmative action.
For the purposes of this Privacy Policy:
We seek to collect only such Personal Data as is reasonably necessary for providing, administering, securing and improving our Services and for other lawful purposes described in this Privacy Policy.
Depending upon your interaction with the Website, we may collect the following categories of information.
This may include:
You should provide information that is accurate and current. If you provide incorrect or incomplete information, the resulting astrology analysis, report or Service may be affected.
Certain Services offered through the Website may require information such as your:
Such information may be used to generate or analyse astrological charts, planetary positions, houses, calculations, interpretations, reports and other astrology related content.
The information provided by you is processed only to the extent reasonably necessary for providing the Service requested by you and for the other purposes specified in this Privacy Policy.
You should exercise discretion before providing information concerning another individual. Where you provide Personal Data relating to another person, you represent that you are authorised or otherwise legally permitted to provide such information for the relevant purpose.
When you purchase a paid Service, payment may be processed through third party payment gateways, banks or other payment service providers.
Depending upon the payment method and service provider, we may receive information such as:
We do not intend to store complete debit card or credit card numbers, CVV numbers, UPI PINs, passwords or other payment authentication credentials on our own servers.
Payment information may be processed directly by the relevant payment service provider in accordance with its own privacy policy and terms.
When you access or use the Website, certain technical and usage information may be collected automatically.
This may include:
Such information may be used for security, administration, analytics, troubleshooting, performance monitoring and improvement of the Website.
We may use cookies, local storage, pixels, SDKs, tags and similar technologies.
These technologies may be used for:
Certain cookies or similar technologies may be necessary for the Website to function properly.
We may use analytics tools to understand how users interact with the Website, identify technical issues and improve Website performance.
If we use advertising, remarketing or similar technologies, we will use them in accordance with applicable law and provide appropriate choices or consent mechanisms where required.
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the availability or functionality of portions of the Website.
We may process Personal Data for the following purposes:
We will process Personal Data in accordance with applicable law.
Where consent is required, we will obtain consent through a clear affirmative action and will provide information regarding the purpose for which the Personal Data is being requested.
The DPDP Act recognises consent and certain specified legitimate uses as grounds for processing Personal Data.
Where processing is based on consent, you may withdraw your consent by contacting us using the details provided in this Privacy Policy.
Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
Please note that withdrawal of consent may affect our ability to provide a Service where the relevant Personal Data is necessary for providing that Service.
We may also process Personal Data where permitted or required by applicable law, including for legal compliance, security, fraud prevention, dispute resolution and other lawful purposes.
Depending upon the Service and our technical arrangements, we may use artificial intelligence ("AI"), machine learning systems, automated tools or other technology to assist in:
For these purposes, relevant information submitted by you may be processed through third party technology or AI service providers. Where reasonably practicable, we seek to minimise the amount of directly identifying Personal Data provided to such providers and limit information to what is reasonably necessary for the relevant processing.
Different AI models, tools or technology providers may be used or changed from time to time.
AI generated or technology assisted content may be reviewed, edited, supplemented or modified before being provided to you, depending upon the nature of the Service.
You acknowledge that astrology related information, interpretations, predictions and remedies are provided for astrological, spiritual and informational purposes only and are not a substitute for professional medical, legal, financial, psychological or other regulated professional advice.
We do not sell your Personal Data.
We may, however, disclose or make available Personal Data where reasonably necessary for providing the Services, operating the Website, protecting our legitimate interests, complying with law or carrying out other lawful purposes.
Depending upon the circumstances, Personal Data may be shared with:
Where we engage a Data Processor to process Personal Data on our behalf, we will seek to ensure that the processing is subject to appropriate contractual, organisational and technical safeguards, consistent with applicable law. The DPDP Act expressly places responsibility on the Data Fiduciary for processing undertaken on its behalf by a Data Processor.
We may disclose Personal Data where we reasonably believe that such disclosure is necessary to:
Where legally permissible, we may take reasonable steps to notify the relevant User before making such disclosure.
The Website may use or contain links to third party websites, applications, payment gateways, technology providers or other services.
Third party services may have their own privacy policies and terms. Once you leave our Website or interact directly with a third party service, the processing of your information may be governed by that third party's policies.
We do not control and are not responsible for the privacy practices, security practices or content of third party services that we do not operate or control.
You are advised to review the applicable privacy policy of a third party service before providing Personal Data directly to it.
You should not voluntarily publish sensitive, confidential or unnecessary Personal Data in publicly accessible portions of the Website, reviews, comments, social media pages, forums or other public communications.
Information voluntarily made publicly available by you may be accessible to others and may not be subject to the same protections applicable to Personal Data submitted privately to us for obtaining Services.
Similarly, where you voluntarily disclose information directly to a third party service provider or through a third party platform, such disclosure may be governed by that third party's privacy practices.
We retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including:
Different categories of Personal Data may therefore be retained for different periods.
For example, account information, astrology related information, reports, order records, payment records, communications, consent records and security logs may have different retention periods depending upon their purpose.
When Personal Data is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal, regulatory, security and legitimate record keeping requirements.
You may request deletion of your account and/or Personal Data by contacting us at: support@cosmicremediesbysia.com
Upon receiving a valid request, we will review and process the request in accordance with applicable law.
Deletion may not be immediate where certain information is required to be retained for:
Where retention is necessary, such information will be retained only for the applicable purpose and handled in accordance with this Privacy Policy and applicable law.
Subject to applicable law and any conditions or limitations prescribed by law, you may have rights in relation to your Personal Data, including:
You may request information regarding the Personal Data being processed by us and other information that you are entitled to receive under applicable law.
You may request correction of inaccurate or incomplete Personal Data maintained by us.
You may request erasure of Personal Data where permitted under applicable law.
Where processing is based on consent, you may withdraw your consent.
You may raise a grievance regarding our processing of your Personal Data.
Where and to the extent applicable under the DPDP Act, you may exercise the right to nominate another individual to exercise your rights in accordance with applicable law.
The DPDP Act specifically recognises rights relating to access, correction/erasure, grievance redressal and nomination.
To exercise any applicable right, please contact us at support@cosmicremediesbysia.com
We may request reasonable information to verify your identity before processing certain requests.
You are responsible for ensuring that the Personal Data and other information submitted by you is accurate, complete and reasonably up to date.
In particular, astrology related Services may depend materially upon the accuracy of information such as date, time and place of birth.
If you provide inaccurate or incomplete information, the resulting report, analysis, calculation or Service may not accurately reflect the information intended to be analysed.
Cosmic Remedies by Sia shall not be responsible for inaccuracies in a Service that result from incorrect, incomplete or outdated information supplied by you.
We take reasonable technical and organisational measures designed to protect Personal Data against unauthorised access, loss, misuse, alteration, disclosure or destruction.
Depending upon the nature of the information and our technical environment, such measures may include:
The DPDP Act requires Data Fiduciaries to implement appropriate technical and organisational measures to ensure effective compliance with applicable data protection obligations.
However, no method of electronic transmission, storage or internet communication can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect Personal Data, we cannot guarantee absolute or unconditional security.
We maintain reasonable procedures intended to identify, investigate, contain and respond to Personal Data security incidents.
If a Personal Data breach occurs, we will take appropriate remedial and protective measures and provide notifications to affected Data Principals and/or relevant authorities where required under applicable law and within the applicable timelines. The applicable requirements may vary depending upon the nature and circumstances of the breach and the provisions of law in force at the relevant time.
Our Services are not intentionally designed to knowingly collect Personal Data from children except where such processing is permitted and appropriate safeguards required by applicable law are followed.
Where applicable law requires consent or other safeguards of a parent or lawful guardian for processing a child's Personal Data, we will follow the requirements applicable to such processing.
If you believe that a child has provided Personal Data to us without the required authorisation or safeguards, please contact us at: support@cosmicremediesbysia.com. We will review the matter and take appropriate action in accordance with applicable law.
Certain technology, hosting, cloud, AI, analytics, payment, communication or other service providers used by us may process or store information outside India.
Where Personal Data is transferred, stored or otherwise made available outside India, such processing will be undertaken subject to applicable Indian law and any applicable requirements or restrictions concerning cross border processing.
The DPDP Act contains a specific provision concerning processing of Personal Data outside India and permits the Central Government to prescribe restrictions in this regard.
We may send communications necessary for providing or administering your requested Services, including:
Where permitted by law, we may also send promotional or marketing communications.
Where applicable law requires consent for promotional communications, we will obtain such consent through an appropriate mechanism.
You may opt out of promotional communications through the unsubscribe mechanism provided in the communication or by contacting us.
Please note that opting out of promotional communications will not necessarily stop essential service related communications.
If you voluntarily provide feedback, reviews, suggestions or other comments concerning our Services, we may use such information for legitimate business purposes, including:
Where a review or testimonial is intended to be publicly displayed, we will handle Personal Data contained in such material in accordance with applicable law and the relevant permissions or settings applicable to the submission.
You should avoid including unnecessary confidential or sensitive information in a review or public communication.
Cosmic Remedies by Sia does not sell or rent your Personal Data to third parties.
We may nevertheless share information with service providers, processors, technology providers and other recipients where reasonably necessary to provide Services, operate the Website, process payments, maintain security, comply with law or otherwise carry out lawful purposes described in this Privacy Policy.
Such sharing should not be interpreted as a sale or rental of your Personal Data.
The nature of our Services may require you to provide personal information, including birth details and questions concerning personal circumstances.
You should provide only such information as you consider necessary for obtaining the relevant Service.
Cosmic Remedies by Sia will use such information in accordance with this Privacy Policy and for the purposes for which it has been collected or otherwise as permitted by applicable law.
Astrology related reports, interpretations, predictions, remedies and other information provided through the Services are intended for informational, spiritual and astrology related purposes.
They should not be treated as medical, psychological, legal, financial, investment, insurance or other professional advice.
This Privacy Policy should be read together with the other applicable terms and policies of the Website, including the:
In the event of any conflict concerning the processing of Personal Data, this Privacy Policy will govern matters specifically relating to privacy and Personal Data, subject to applicable law.
We may modify or update this Privacy Policy from time to time to reflect:
Whenever this Privacy Policy is updated, we will revise the same on the website.
Where required by applicable law, we may provide additional notice or obtain fresh consent for material changes in processing.
You are encouraged to periodically review this Privacy Policy.
If you have any question, concern, request or grievance relating to our collection or processing of Personal Data, you may contact us at:
Cosmic Remedies by Sia
Email: support@cosmicremediesbysia.com
Website: https://cosmicremediesbysia.com
We will review and respond to privacy related requests and grievances in accordance with applicable law and our internal procedures.
Where applicable law provides for an escalation mechanism, you may exercise the remedies available under such law after following the applicable grievance redressal process.
For questions regarding this Privacy Policy, our Services, or the handling of your Personal Data, please contact:
Cosmic Remedies by Sia